
Cloud service illustration
Define what moves
Review mailboxes, calendars, contacts, shared addresses, archives and any collaboration data. Supported migration content depends on source and destination.
Prepare identity and licensing
Confirm users, licences, permissions and the intended address structure. Review authentication and administrator access.
Plan domain changes
Assess required DNS records and mail routing. Schedule changes and check email authentication requirements with the selected provider.
Pilot and communicate
Test representative mailboxes, explain the transition to users and define support for access or client configuration issues.
Validate completion
Check mailbox access, agreed data, inbound and outbound mail and any required client behaviour. Confirm retention, backup and ongoing administration separately.
Prepare for the assessment
Share the source environment, affected users, required outcome and business constraints. Scope, tools, platform coverage and delivery responsibilities are confirmed before implementation.
